Euroanime publishes and licenses Japanese anime and manga from Northern Ireland, United Kingdom. We also work in the specialist distribution of physical editions.

Our activities cover the selection and publication of titles, licensing arrangements, coordination of localisation, the supply of physical products, European order dispatch and assistance for customers in multiple countries.

Our headquarters are located in Downpatrick, County Down, Northern Ireland.

Correspondence may be addressed to 86 Annacloy Rd, Downpatrick BT30 9AJ, Northern Ireland, United Kingdom.

The place a parcel leaves from may be different from our company address. Fulfilment partners operate in France, Spain and Portugal, with the dispatch route selected according to the order and destination.

Our range covers anime and manga: series made for television, animated features, OVA works, collector editions and manga publications.

Whether an edition can be supplied depends on the specific title, its release timetable, language, format and territorial arrangements.

Yes. Although our headquarters are in Northern Ireland, Euroanime’s publishing, licensing and distribution activities are intended for customers across national borders.

The rights attached to an individual work determine which markets and formats can be served; one title may not have the same availability in every country.

Browse euroanime.uk to see which products can currently be ordered directly from Euroanime.

Each listing identifies the format and features of that edition, including available audio or subtitles, playback compatibility and the product’s current sales status.

As new editions become ready for sale, they are introduced to the catalogue on our official website.

For the most reliable information on an announced or available product, consult its listing on Euroanime rather than relying on older descriptions elsewhere.

Licensing agreements can specify the countries, languages, delivery media, channels and periods in which a work may be exploited.

Consequently, a release sold in one territory is not necessarily offered under identical conditions in another territory.

Stock levels, manufacturing and supplier schedules, distribution arrangements and the dates of relevant licences can all affect whether an item is available.

If a product returns to sale, the catalogue listing will show its revised availability.

Certainly. We accept suggestions for anime and manga that readers or viewers would like us to consider.

Send the title and useful background to contact@euroanime.uk.

These messages inform our understanding of demand; they are not a promise that a property will be acquired or published.

Not at all. Classic and cult animation, historically important titles and less widely available works form a meaningful part of our interests, but contemporary anime and manga can also be considered when suitable for our publishing programme.

The options for checking out with or without a customer account are presented during the purchase process.

An account, where available, can provide a convenient place to view previous purchases, address details and shipping information.

Sign in with the account used for the purchase and open the account dashboard to find the order information currently available to you.

Start with the password recovery link on the sign-in screen.

Should that not restore access, email contact@euroanime.uk and state which email address is linked to your account.

Products offered for purchase by Euroanime appear on euroanime.uk.

Open the title’s listing for its specifications, stock status and available purchasing options.

The secure checkout presents the payment methods that can be used for your specific transaction.

The choices you see may depend on your country, the payment provider and the currency being used.

A successfully placed order will normally generate an acknowledgement delivered to the email address entered at checkout.

If the confirmation does not arrive in your inbox, review the spam and junk folders before contacting us.

An advance-order product is identified as a pre-order in its listing, together with the release details available at that time.

An estimated launch or dispatch date is subject to revision where production, scheduling, licensing, supply or logistics change.

Euroanime does not offer a general voluntary cancellation service once a purchase is placed; mandatory consumer rights are unaffected.

Orders are treated as confirmed once submitted or paid, subject to any cancellation or withdrawal rights that cannot legally be excluded.

If your delivery address contains a clear mistake, notify contact@euroanime.uk straight away with the relevant order details.

A correction may no longer be possible after fulfilment processing has started.

Yes. There are situations in which we may be unable to complete an order, including missing stock, supplier issues, failed payment, suspected misuse, an evident pricing mistake or a delivery route that cannot be used.

If Euroanime cancels an item or an entire paid order, the corresponding charge will be refunded to the payment method originally used.

Yes. Euroanime serves customers internationally rather than only those in Northern Ireland.

At checkout you can see whether shipping is offered for the destination and items in your basket.

Depending on the order, packages can be handed to carriers through our partners in France, Spain or Portugal.

These dispatch locations are separate from Euroanime’s headquarters in Downpatrick, Northern Ireland.

Where a tracking service is used, its reference and associated information are generally sent to the purchase email once shipment handling is complete.

Yes. After a label is generated, it can take time for a carrier to record the parcel’s first physical scan.

Updates may also arrive intermittently when packages cross between different postal or delivery networks.

The import treatment of a parcel depends on the destination jurisdiction, its applicable rules and the value of the consignment.

Where the checkout does not explicitly provide otherwise, any charge levied by the receiving country’s customs authority is payable by the recipient.

First check the latest event shown by the delivery company for your tracking number.

For a parcel showing no movement for an unusually long time, or marked as delivered but missing, send the order number and tracking details to contact@euroanime.uk.

Yes. Discs and other physical formats are an important part of what Euroanime publishes and distributes.

An individual edition may be produced as a Blu-ray, DVD or another physical format, depending on the property and release.

Before checkout, inspect the technical information for the edition you intend to buy.

Where a disc has region or playback restrictions, the relevant product specifications should identify them.

No. Blu-ray is not the only format used in our range; it depends on the edition in question.

The format you will receive is specified on that product’s own page.

Soundtrack languages and subtitle tracks are selected for each particular title and version.

Use the relevant edition description to confirm exactly which language options it contains.

If a product bought directly from us appears defective, email contact@euroanime.uk with the order reference, title, disc number and symptoms you are experiencing.

We may ask for images or further details to understand the reported issue.

Do not arrange a return independently. Follow the steps given by support when a return is approved.

Please identify the specific edition, disc and episode, the approximate time at which the error occurs, the player model and whether it happens consistently.

Technical checks may be necessary before we can tell whether the cause is a faulty disc, playback hardware, a regional restriction or another compatibility problem.

Yes. Manga is part of Euroanime’s publishing and licensing activities, alongside animation.

The titles and editions offered depend on contractual rights and the particular markets served.

Manga editions are added to the catalogue as they become available for purchase or are announced for release.

A manga listing will identify the volume, language, physical format and current availability.

No. A manga range can include different languages according to the series, individual volume, licensed market and edition.

Always consult the specific volume’s listing before purchasing.

Yes. We welcome manga proposals at contact@euroanime.uk.

A suggestion tells us what readers are interested in; it does not mean that publication or licensing has been approved.

There is no single subtitle-language package shared by all Euroanime releases.

The audio and subtitle tracks offered for each version are set out in its product description.

Localisation is planned according to the source work, commercial territory and requirements of each edition.

In some cases language materials come via an existing licensing arrangement; in others they are organised for a particular release.

Where Euroanime manages the localisation work, people review the presentation, terminology and timing of those materials.

Subtitles may differ between editions because they originate from different scripts or translation projects, or because language and terminology guidelines differ.

Readability, display timing and the particular source materials can also lead to wording differences.

Yes. Send contact@euroanime.uk the work and edition, the relevant timecode or page, and a concise account of the suspected problem.

Send contact@euroanime.uk your order reference and clear photographs showing the product that arrived.

We will compare the information with the order record and explain the next appropriate action.

Document the damage with photographs of the product, its retail packaging and the outer parcel; include your order number.

Please retain the original packing materials until the case has been assessed.

Wait for customer support to tell you whether and how the product should be returned.

Euroanime does not provide an additional discretionary change-of-mind return programme; statutory consumer rights still apply.

Our voluntary returns policy does not cover a simple preference change, accidental order, duplicate purchase or decision that a product is no longer wanted. Any legal rights that apply to your purchase remain available.

A completed checkout is treated as a confirmed order, without limiting rights that cannot lawfully be waived.

Please contact customer support for return instructions before sending any product back.

Returned items are checked so that we can establish whether the fault reported is a qualifying defect.

A photograph or written report alone may not establish the final result of that assessment.

When a qualifying defect is confirmed and the product satisfies the relevant return conditions, Euroanime provides a replacement of the same item without an additional charge, subject to any other remedies required by law.

No. A return should not be dispatched without prior instructions from our support team.

Begin by emailing contact@euroanime.uk with the purchase reference and an explanation of the issue.

Studios, agents, rights holders, publishers and authorised contacts may write to contact@euroanime.uk.

State your organisation, professional capacity, the relevant property, its territory where relevant and the question or proposal being raised.

Yes. Euroanime accepts professional enquiries about retail supply, wholesale activity and distribution partnerships.

Tell us your company name, operating market, distribution channel and what you wish to discuss.

Yes, provided the opportunity fits the rights available for the title, format and territory under consideration.

A distribution proposal should set out the applicant company, geographic market, sales route and the titles or parts of our range concerned.

We ask that unsolicited physical samples, manuscripts, scripts or recordings are not sent unless we have requested them specifically.

For an initial business approach, send a brief written outline of the creative property, representation rights, proposed territories and intended arrangement.

Media and publicity enquiries can be sent to contact@euroanime.uk.

Include the outlet or organisation, the work or release involved, and the reason for the request.

For a festival, cinema, exhibition or institutional screening, identify the title, venue and country, the type of event, proposed dates and audience size.

We can consider only uses for which the required rights are available in the relevant territory.

Current recruitment information and application procedures, if vacancies are advertised, are available on our Jobs page.

Write to contact@euroanime.uk.

For a purchase matter, the order reference will help us locate the transaction.

For technical or product assistance, identify the work and edition and describe what has happened.

Commercial, licensing and press messages should name the organisation, your role and the subject of the enquiry.

Yes. You can write to our company address, although we recommend emailing first when the correspondence is intended for a particular employee or team.

86 Annacloy Rd
Downpatrick BT30 9AJ
Northern Ireland, United Kingdom